I remember the first simple fix I made: hooking up my inquiry form so new leads went straight into a contact management tool, which automatically sent them a welcome email. No more searching my inbox for new messages, no more forgetting to respond. Suddenly, leads weren’t slipping through the cracks.
But the real game-changer was adding a virtual assistant-style chatbot on my accounting office website. I kept things straightforward—a friendly box that popped up and answered basic questions about services, pricing, and how to schedule a consultation. I was amazed at how many potential clients clicked on that chatbot instead of calling. It saved them time, and it saved me a ton of repetitive emailing.
